Payment Methods

We recommend and accept the following payment methods:

I- Credit Card (authorization letter by fax or email)
II- Western Union Transfer
III- Wire Transfer (Regular Bank Transfer)

Booking Terms & Conditions
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*Note:
1. The quote we provide is in US Dollars ($US)
2. Reservations should be made via our online Request Form and send it directly to Private Asia Tours's office. Upon confirmation of a reservation, a 30% (thirty percent) deposit is requested.
3. The rest of the payment for the total or business service package should be paid to Private Asia Tours at least 14 days prior to clients arrival, unless otherwise stated or agreed. Failure to comply may result in cancellation of the client bookings without any refund of sums already paid to Private Asia Tours by the client. Client may choose to pay the full price rather than a deposit, thereby avoiding a second transfer fee.

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I- Payment by Credit Card Authorization Form
 

Private Asia Tours accepts credit card payment with authorization letter by fax or email. We accept Visa, Master Card only. Please download the Authorization Form and then complete the form and send back to us by email or fax which is safe and easy.

Important Notes
1) Your card issuing bank will debit you in local currency and Private Asia Tours will have no control on the rate of conversion used by your card company.
The result is that the amount charged from your credit card might be slightly different from the amount on the credit card authorization form.
2) We do not accept credit card payment if you confirm the booking and pay us less than 10 days prior to your arrival date. In this, we prefer the payment by Western Union service, or other payment methods that are quick and safe.
3) A surcharge of 3% will be applied to payment by credit cards. Service vouchers will be issued at least one week before the departure date.

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II- Pay by Western Union Transfer



If there is Western Union Service in the area where you live, you can choose to send us deposit through Western Union which is very quick, easy and safe.

Here is our authorized recipient's details:

Full name: Do Ngoc Ha (Surname: Do, Middle  name: Ngoc, First name: Ha)

ID number: 111 514 541
Address: Duyen Thai, Thuong Tin, Hanoi
Mobile phone number: +84. 989291913

After you send us the money, please tell us the full name of the remitter, sum of money, details of your address, and also the Money Transfer Control Number provided by Western Union.

Western Union is the fastest way to pay us. We can get your money in a couple of minutes after you send the money. So it is an ideal way for the late bookings.

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III- Payment by Wire Transfer (Bank Transfer)



You can pay us by wire transfer to our bank account. Please find our bank details as below:

Account name: Private Asia Tours Co., Ltd

Account number: 5903 6659
Asia Commercial Bank (ACB)

Swift Code: ASCB VNVX
Address: 184-186 Ba Trieu Street, Hanoi, Vietnam

Tel: 84.43.943 3508 /Fax: 84.43.943 9283

www.acb.com.vn

After you send the money, please fax or scan then email us the bank receipt for the proof of payment. 

Note:
Please write your travel consultant’s name on the postscript when you transfer the money.
It may take 5 days to 2 weeks for the wired payment to reach us. So we do not accept wire transfer payment if you confirm the booking and pay us less than 10 days prior to your arrival date.

Any bank charges levied by the sending bank relating to Private Asia Tours must be paid by the client.

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Booking Terms & Condition:

Deposits
All trips require a non-refundable deposit of 30% of the total amount. The deposits will confirm your reservation until 30 days, unless otherwise stated, prior to trip departure, at which time the balance of the trip is due. If the balance is not paid in full by the due date, we will regard the booking as cancelled.

Cancellations
As a general rule, unless otherwise stated, our policy is that all cancellation must be informed in writing either by email or fax. Cancellations will be charged as follows:
* More than 60 days prior to trip departure. No charge, however 100 USD deposit is non-refundable.
* 14-60 days before arrival: 10% charge
* 7-13 days before arrival: 40% charge
* 3-6 days before arrival: 60% charge
* Within 2 days before arrival: 100% charge

Travel Insurance
Trip insurance is required for our trips. An insurance policy number for our all-inclusive travel insurance, which includes trip cancellation, medical, and other coverage, should be confirmed upon your trip departure.

Tour cost
Tour costs and what inclusion/exclusion are listed on the itinerary for each tour. Unless indicated otherwise on the tour itinerary, the tour fee includes: accommodations in double/twin occupancy and most meals, all transportation during the tour, entrance fees , and services of a local tour guide. Tour costs are based in USD and per person. No refunds will be given for unutilized services

Voucher
Voucher will be issued by Private Asia Tours after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax or snail mail to passenger.

Liability
No refunds nor exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member. Private Asia Tours is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays or postponement, accidents, inclement weather, political restrictions or any other causes must be covered by the passengers. Passengers are required to have full travel insurance covered. This include trip cancellation, medical emergency evacuation, and other coverage. Airline schedule, train timetable and local conditions may affect accommodation and itineraries. Should this occur, Private Asia Tours will endeavor to substitute a suitable arrangement of similar value.

Complaints/Refunds:
Private Asia Tours will act as an intermediary between the clients and other services suppliers such as air, train, boat hotels in the event of any complaint.